Breakdown Repairs - We'll get you back up and running - Hot Tub Hero's

Breakdown Repairs

We all know just how frustrating it is when your hot tub or spa stops working. Being open 7 days a week, Hot Tub Heros’ breakdown repairs service will have your tub bubbling again in no time!

A wealth of Knowledge

We repair and maintain many different brands of Hot Tub and Spas. Just a few of these are Arctic Spas, Artesian, Beachcomber, CalSpas, Catalina, Coast, Cove, Dimension 1, Elite Spas, Freeflow, Garden Leisure, Hydro-Spa, Hydropool, Jacuzzi, LA Spas, Leisurerite, Master Spas, Passion, Saratoga, Spaform, Sunbelt, Sundance, Sunrise, Vita Spas, Wellis, even some no name brand imported spas!

What will it cost?

Our breakdown repair charges are completely transparent and start at £79.00 (within 30 miles of our base) for the first 30 minutes on site. Most parts are kept on the vans so a second visit should not be necesary. If we do have to order a part and make a second visit, you will only be charged for the required part plus the labour at a pre-agreed figure. We will always discuss and agree costs for parts needed before carrying out the work, so there are no nasty surprises later!

Within 30 Miles31 – 50 Miles51 – 75 Miles
£79.00£99.00£119.00

Common Faults

Below are some common faults:-

  • Tripping Electrics –If your tub is causing your electrics to trip, we would advise you give us a call. Never try and diagnose an electrical fault as there are high voltage parts in your spa. You could note down patterns / events that causes the spa to trip the electrics and pass this on to us.
  • Sensor Errors – If your spa is showing a sensor error, please note down the code / pattern and give us a call. We will try and diagnose the issue over the telephone, saving you the cost of a breakdown callout wherever possible.
  • I’m losing water – How much water is your tub losing (eg. per day or per week)? Do you know where the water is leaking from? Have you checked all the fittings (where accessible) are tight?

Annual Service / Maintenance Contract

Just like your car, a hot tub needs maintenance to keep it running efficiently and problem-free. Why not invest in an Annual Service / Maintenance Contract, where we agree the costs up-front and you pay a monthly fee that covers your servicing and maintenence for the year? We have plans that allow unlimited breakdown callouts, another that covers 3 chemical cleans and an annual service, and a third plan that combines everything for complete peace of mind.

We also offer fully tailored Service Plans for holiday lets with anything from 1 to 1000 tubs! Please contact us to discuss.